Customer Service

, 2 years ago
Job Description

 YOUR ASSIGNMENT Your tasks will include:

Secure the most optimized availability of stocks by completing the replenishment in the most efficient, commercial and safe way possible before the store opens.
Secure the Goods flow operations necessary for preparing/Picking orders for Customers
Ensure Customer Check out areas is effectively managed by efficient Payment experience.
Utilize the cash tills to accurately register products and register payment from customers as per given routines
Optimize relationship with our Customers when they pay for product, inorder to drive increased customer satisfaction.
Keep your area of responsibility on shop floor clean, tidy, priced and full stocked and ensure that IKEA basic merchandise standards are in place at all times to give customer consistent chopping experience
Convey your passion for IKEA products and actively learn about their features and benefits, and you share this knowledge with your customers and colleagues.
Actively offer all the services available in the IKEA store to help customer make informed choices, which results in better shopping experience for customers.
Build awareness and take ownership about the IKEA social and environmental commitment and know how you can contribute to sustainability

YOUR PROFILE Your knowledge, skills and experience include:

Ready to work on weekends and peak time in fast paced retail environment
Passionate to work with teams and interact with customers
Able to Read, write and speak English, Regional language skills will be an advantage
Business-minded and result-driven with a customer focus
Enthusiastic and able to work with others in a team
Ability to take personal initiatives
Confident in approaching and talking to people in a proactive manner
Experience of working in a customer- and commercial-oriented business.
We equally promote applications from fresher who are excited to work in customer facing environment and grow with IKEA personally & professionally
At IKEA we look forward to work with Diverse Co-worker and actively looking applications from female applicants


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